Last Updated: 20 July 2026

At Women of Worth ZA (Pty) Ltd (“WOW”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, contact us, apply for training, make a donation, or engage with our programmes and services.

We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African privacy laws.

1. Who We Are

Women of Worth ZA is a South African women-led social enterprise dedicated to empowering women through skills development, employment, entrepreneurship and locally manufactured products.

Our website is:

https://womenofworthza.com

Our registered office is located at:

Woodstock Exchange
Woodstock
Cape Town
8001
South Africa

Email: wow@womenofworthza.co.za

Telephone: +27 (0)69 633 0118

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Full name
• Email address
• Telephone number
• Company or organisation name
• Delivery and billing addresses
• Payment information (processed securely through third-party payment providers)
• Employment or training application information
• Messages submitted through our contact forms

Website Information

When you browse our website we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referral websites
• Cookies and analytics information

3. How We Use Your Information

We use your information to:

• Process product orders
• Deliver purchases
• Respond to enquiries
• Provide customer support
• Process partnership enquiries
• Administer WOW Academy programmes
• Process applications for employment or training
• Improve our products and services
• Send newsletters or marketing communications (only where you have consented)
• Monitor website performance and security
• Meet legal and regulatory obligations

4. Corporate Partnerships

If you enquire about corporate partnerships, supplier opportunities, sponsorships or enterprise development initiatives, we may collect business contact information in order to:

• Respond to partnership enquiries
• Prepare proposals
• Manage supplier relationships
• Administer corporate social investment (CSI) initiatives
• Coordinate enterprise development programmes

5. WOW Academy Applications

Applicants to WOW Academy may provide additional information including:

• Contact details
• Employment history
• Educational information
• Skills and experience
• Supporting documents

This information is used solely for assessing applications, delivering training programmes and administering participant support.

6. Online Purchases

If you purchase products through our online store, we collect information necessary to:

• Process payments
• Deliver products
• Issue invoices
• Handle returns or exchanges
• Provide customer service

We do not store your full payment card information. Payments are processed through secure third-party payment providers.

7. Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send you information about:

• New product launches
• Women’s empowerment initiatives
• WOW Academy programmes
• Events
• Promotions
• Partnership opportunities

You may unsubscribe at any time using the link included in every email.

8. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website functionality
• Analyse visitor behaviour
• Measure website performance
• Deliver relevant content

For more information, please view our Cookie Policy.

9. Third-Party Services

Our website may use trusted third-party services including:

• Payment gateways
• Website analytics providers
• Email marketing platforms
• Social media platforms
• Website hosting providers

These providers only receive information necessary to perform their services and are expected to protect your personal information.

10. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with:

• Payment providers
• Courier companies
• IT service providers
• Marketing service providers
• Professional advisers
• Regulatory authorities where legally required

11. Protecting Your Information

We implement reasonable technical and organisational security measures to protect your information from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

Although no online system can be completely secure, we continually work to protect the information entrusted to us.

12. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfil legal obligations
• Resolve disputes
• Maintain business records

Information is securely deleted or anonymised when no longer required.

13. Your Rights

Under POPIA you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information where applicable
• Object to certain processing activities
• Withdraw consent where consent has been provided
• Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, please contact us using the details below.

14. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

15. Children’s Privacy

Our website and services are not intended for children under the age of 18 without parental or legal guardian consent.

We do not knowingly collect personal information from children.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page together with the updated revision date.

17. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Women of Worth ZA (Pty) Ltd

Woodstock Exchange
Woodstock
Cape Town
8001
South Africa

Phone: +27 (0)69 633 0118

Email: wow@womenofworthza.co.za

Website: https://womenofworthza.com

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa) in accordance with the Protection of Personal Information Act (POPIA).